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TERMS & CONDITIONS

  /  TERMS & CONDITIONS

Welcome to THÉMAÉ

These terms and conditions outline the rules and regulations for the use of THÉMAÉ’s Website.

THÉMAÉ is located at: 20-22 rue Croix des Petits Champs PARIS 75001, FRANCE

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use THÉMAÉ’s website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:

  • “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions.
  • “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company.
  • “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Clientor ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertakethe process of our assistance to the Client in the most appropriate manner, whether by formal meetingsof a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respectof provision of the Company’s stated services/products, in accordance with and subject to, prevailing lawof FRANCE. Any use of the above terminology or other words in the singular, plural,capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Product information

THÉMAÉ takes great care when putting product information, descriptions and images on-line but will not be held responsible for any mistakes or omissions to any information given.

Prices

The prices indicated on THÉMAÉ are shown in Euros and do not include delivery. The delivery costs are clearly shown and invoiced at the end of the order in addition to the price of the products. We reserve the right to modify our prices at any moment but this will be indicated to you on the order at the time the order is placed. If an obviously incorrect price appears on our website and is not corrected on your total at the time of order completion, for whatever reason (human error, technical error etc.), your order will be cancelled and the payment refunded to you, even if it has been initially validated.

Availability

We will always endeavour to fulfil your order once completed and paid for. If a product should become unavailable after your order has been confirmed and paid for, we will refund the price you paid for the product within 30 days following the date of payment. If your order includes products that are temporarily unavailable, we will send the available products out first and will follow with the outstanding items once they are available again. We will refund the shipping fees for the rest of the order. If relevant, we will offer you a replacement for an unavailable product, a product of equal price and quality. If you accept the replacement, and then wish to return it to us in the conditions outlined under Right of Return, the return postage will be covered by us. If you choose to decline this offer, and the original product is permanently unavailable, we will reimburse the price of the unavailable product.

Delivery

Your order will be delivered to the address you indicated when your order was placed. THÉMAÉ does everything in its power to respect the delivery times indicated on the website. We cannot, however, be held responsible for the consequences of a late delivery or the loss of a package caused by a third-party contracted to make delivery, or by you, or because of some unforeseen event or an Act of God. In the event where you do not receive your package, an investigation will be conducted with the carrier and may take several days upon receipt of your claim. During this period of investigation, no reimbursement or re-delivery will take place.

Right of Return

THÉMAÉ allows you 14 days to return a product that you are not satisfied with. Your right of return starts from the moment your order is delivered. You can return the product to us within this time frame, at your own expense, with your invoice and a completed and signed returns coupon.

We request that you send us the merchandise by registered post and that you purchase insurance with your carrier for the value of the merchandise. This is necessary should they lose or damage the goods. Shipping fees remain the customer’s responsibility. The present right of return only applies to products that are returned in their original, complete condition. Any product that has been damaged, is not in its original packaging, or has packaging that has been worn beyond simply opening the product, will not be refunded. The deadlines mentioned above are effective from the date of receipt of the order.

For reimbursements:

– If the product is returned within 7 days of its delivery, the User will be reimbursed via the same payment method as was used initially.

Privacy, protection of personal data and cookies

Please refer to our page Privacy policy

The details you give us are essential for the processing and delivery of your orders, for billing and for the establishment of warranty contracts, therefore failure to provide these details will result in the cancellation of your order. By registering on the Site, you agree to provide us with sincere and true information as it concerns you. Communicating false information is contrary to the present general Terms and Conditions.

You have the permanent right to access and rectify all the information that concerns you, in accordance with European texts and French laws. You can at any time make a request to THÉMAÉ to find out what personal information we hold concerning you. You may at any time, and by request, modify this information.

License

Unless otherwise stated, THÉMAÉ and/or it’s licensors own the intellectual property rights for all material on THÉMAÉ. All intellectual property rights are reserved. You may view and/or print pages from https://www.themae.com for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Hyperlinking to our Content

The following organizations may link to our Web site without prior written approval:

  • Search engines;
  • News organizations;
  • Online directory distributors when they list us in the directory may link to our Web site in the samemanner as they hyperlink to the Web sites of other listed businesses;

These organizations may link to our home page, to publications or to other Web site information so longas the link:

(a) is not in any way misleading;

(b) does not falsely imply sponsorship, endorsement orapproval of the linking party and its products or services; and (c) fits within the context of the linkingparty’s site.

We may consider and approve in our sole discretion other link requests from the following types of organizations:

  • online directory distributors;
  • internet portals;

We will approve link requests from these organizations if we determine that:

(a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link);

(b)the organization does not have an unsatisfactory record with us;

(c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ;

(d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long asthe link:

(a) is not in any way misleading;

(b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services;

(c) fits within the context of the linking party’s site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to e-marketing@themae.com.

Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

By use of our corporate name; or By use of the uniform resource locator (Web address) being linked to; or

By use of any other description of our Web site or material being linked to that makes sense within thecontext and format of content on the linking party’s site.

No use of THÉMAÉ’s logo or other artwork will be allowed for linking absent a trademark license agreement.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury resulting from negligence;

limit or exclude our or your liability for fraud or fraudulent misrepresentation;

limit any of our or your liabilities in any way that is not permitted under applicable law; or

exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.